PR Contacts

Call Center 2000/Field Service Solutions Dallas

Wyndham Anatole Convention Complex - Dallas, TX

January 24-27, 2000

 

 

Welcome to Online PR Contact Center for Call Center 2000. It's not that I don't like fielding calls about exhibitors. But there are times when I can't get to the phone and two weeks before the show or two weeks after I may take too long to return a call. So here are the exhibitors and their PR contacts (where it is a separate person, often it is not). But you can still call anytime.

 

Bob

Exhibitor

Hall

#

Show Contact

Tel

Email

PR Contact

PR Tel

PR Email

ACS Commu Ind Ser

CC

 

Karen Yanker

214-841-8461

karen_yanker@acs-inc.com

     

Acxiom

CC

1314

Tami Vargas

619-455-6900

tvargas@dataquick.com

     

Ahern Communic

CC

866

Andy Smith

800-451-3280

atsmith@aherncorp.com

     

Alve Software

CC

 

Steve Springfield

512-327-3992

steve@alve.com

     

American Mobile

FSS

 

Jennifer Alleva

703-758-6286

Jennifer.Alleva@AmMobile.com

     

Ameritech

CC

539

John Broschka

312-364-2182

john.e.broschka@ameritech.com

     

AMR Research

FSS

 

Lisa Ziernicki

617-542-6600

spierce@amresearch.com

     

APROPOS Techno

CC

1207

Britt McNichols

630-472-9600

britt.mcnichols@apropos.com

     

Arkansas Aeroplex

CC

354

Cliff Chitwood

870-532-2100

aeroplex@missconet.com

     

Arkansas Indus Dev Com

CC

 

Pat Brown

501-682-2559

pbrown@1800arkansas.com

     

Aspect Telecommunic

CC

643

Mary Louder

408-325-4170

mary.louder@aspect.com

     

Assessment Solutions

CC

1250

Patricia Gambale

212-319-8400

pgambale@asisolutions.com

     

Astea International

FSS

 

Donna Vito

215-682-2500

dvito@astea.com

     

AT&T

CC

 

Kevin Mihalek

732-560-7872

rgilligan@att.com

     

Austin Logistics

CC

 

Phu Le

512-651-5660

phu@austinlogistics.com

     

BCS Technologies

CC

533

Sarah Cresap

303-713-3000

cresap@bcstechnologies.com

     

Bell Atlantic Call Ctr Serv

CC

 

Julie Burroughs

972-488-2333

lholland@cmaeti.com

Linda Holland

 

lholland@cmaeti.com

Bell South Wireless Da

FSS

 

Regina Mazza

732-602-5500

rmazza@bellsouthwd.com

     

Big Blue Products

FSS

 

Jeff Aunwick

516-351-3600

jeff@bigblue-usa.com

     

Blue Pumpkin

CC

835

Amy Hiles

650-429-6300

ahiles@blue-pumpkin.com

     

Bob Fletcher & Assoc

CC

531

Ted Giordano

678-277-8100

tgiordano@mobsec.com

     

BodyBilt Seating

CC

 

Paul Teel

409-825-1700

paul@bodybuilt.com

     

Call Center Learning Sol

CC

953

Ellen Greene

800-845-3736

ellen@cclsonline.com

     

Call Center Technology

CC

223

Andy Bashkin

203-840-0064

andy.bashkin@callcti.com

     

Carlson Design Construct

CC

 

Charles Wagner

972-250-3972

cwagner@carlson-dc.com

     

CB Richard Ellis

CC

 

Kris Fahnestock

602-735-1759

kfahnestock@cbrichardellis.com

     

CC News

CC

114

Alison Harris

207-846-0600

aharris@ccnews.com

     

Cell IT Inc.

CC

231

Susie LaCour

305-639-2255

slacour@cellit.com

     

CenterCore

CC

959

Domenic Federico

219-293-0621

domenic.federico@centercore.com

     

CenterForce Techno

CC

 

Marlene Rosati

301-718-2955

mrosati@cforcetech.com

     

Cerulean Technology

FSS

 

Marianne Fini

508-460-4000

mfini@cerulean.com

     

Chordiant Software, Inc.

CC

755

Amy Gardner

408-517-6174

amy.gardner@chordiant.com

     

Circ Systems Techno

CC

 

Jeff Woodward

800-258-2200

jpwoodward84@hotmail.com

     

Cisco Systems

CC

735

Jennifer Robinson

978-275-5165

jrobin@cisco.com

     

Clarify

FSS

630

Rom Portwood

408-965-7637

rom@clarify.com

     

Clarify, Inc.

CC

1116

Rom Portwood

408-965-7637

rom@clarify.com

     

Computer Parts Unl

FSS

 

Gary Katz

805-532-2500

gary@cpumart.com

     

Computer Service & Re

FSS

 

Jackie Meyer

303-797-8522

jmeyer@searlepub.com

     

Comverse Infosys, Inc.

CC

1039

Dawn Shields

516-465-1236

dshields@cominfosys.com

     

Conita Technologies

FSS

1350

David Anderson

803-254-8158

danderson@nsandg.com

     

Core Software, Inc.

FSS

 

Mark Watthuber

281-292-2177

mark@coresoftware.com

     

Custom Information Serv

CC

 

Rania Khoury

817-640-0016

rkhoury@customis.com

     

Customer Support Mgt

CC

1240

Kathleen Lombardo

203-857-5656

klombardo@customersupportmgmt.com

     

CyberMarketing Services

CC

140

Larry Matte

201-862-0186

tele-info@telemkt.com

     

Daktronics, Inc.

CC

 

Cory Van Duyn

972-680-9261

cvduyn@swbell.net

     

Data-Tel Info Solutions

CC

 

Andrea Dahl

480-844-5154

andreadahl@hotmail.com

     

Davis Software

CC

1010

Dawn Smith

214-758-3642

dawn@davissoftware.com

     

Davox

CC

823

Nicole Rodgers

972-997-8439

nicoler@davox.com

     

Dictaphone Corporation

CC

1033

Jack Wilkins

203-381-7118

ldilaur@dictaphone.com

     

Digital Techniques, Inc.

CC

 

David Mackey

972-727-1200

dmackey@dtechs.com

     

DoMore/DO3

CC

1060

Domenic Federico

219-293-0621

domoredo3@msn.com

     

Dynamic Instruments, Inc.

CC

 

Eric Weber

619-278-4900

eweber@dynamicinst.com

     

Dynatec International

CC

1351

Alisa Buchanan

801-973-9500

alisab@dynatechintl.com

     

Easyphone

CC

827

Steve Nicholson

44 1794 512020

skn@easyphone.com

     

e-automate

FSS

 

Gardner Crane

801-492-1705

gcrane@e-automate.com

     

eLoyalty

FSS

109

Tinette Blanding

703-802-9824

tinette_blanding@eloyaltyco.com

     

eLoyalty

CC

1007

Tinette Blanding

703-802-9824

tinette_blanding@techsol.com

     

Ericsson, Inc.

CC

635

Janelle Twyford-Silvis

972-583-0371

eustwja@am1.ericsson.se

     

Excell Consulting Serv

CC

350

Renee Nelson

602-808-1680

rmartucci@excellconsulting.com

     

Eyretel Inc.

CC

427

Angie Peters

301-586-1929

angela.peters@eyretel-usa.com

     

Field Force Automation

FSS

 

Spencer Ewald

212-314-7630

spencere@curtco.com

     

Field Service Software

FSS

 

Sean Hoyt

800-643-1339

seanh1@flash.net

     

Genesys

CC

717

Inna Kats

415-437-1104

inna@genesyslab.com

     

GM Voices

CC

 

Robert Holmes

770-752-4507

rholmes@gmvoices.com

     

GN Netcom / UNEX

CC

1165

Andrea Olynyk

603-594-4752

aolynyk@gnnetcom.com

     

Grumman Systems Su

FSS

 

Scott Rose

972-235-9748

rosesc@mail.northgrum.com

     

Hammer Technologies

CC

138

Mariana Haven

978-694-9959

mlazarto@hammer.com

     

Harris Corporation

CC

1316

Deanne Carson

407-674-4582

dcarso01@harris.com

     

i2 Technologies

FSS

 

Mark Hillman

800-800-3288

mark_hillman@i2.com

     

IET - Intelligent Electr

FSS

 

Christine Westin

781-272-5903

cwestin@iet-w6.com

     

IEX Corporation

CC

906

Nancy Zimmermann

972-301-4847

nzimm@iex.com

     

Imagine U.S.A.

CC

 

Tracey Intorcia

770-921-5433

tracey@imagineusa.co

     

iMedeon

FSS

 

Chris Ryan

770-777-8100

cryan@imedeon.com

     

Incoming Calls Mgt Inst

CC

1415

Cara Visconti

410-267-0700

carav@incoming.com

     

Inforte Corporation

CC

 

Jennifer Tang

312-540-0900

jennifer.tang@inforte.com

     

INOVA Corporation

CC

933

James Arthur

804-817-8000

jarthur@inovacorp.com

     

Intecom

CC

727

Carol Farrell

972-855-8000

cfarrell@intecom.com

     

Interactive Intelligence

CC

215

Nichole Hoffmann

317-872-3000

nicholeh@inter-intelli.com

     

Interactive Quality Servic

CC

555

Gregg Williams

612-820-0778

bill.coleman@iq-services.com

     

Interactive Software Sys

CC

1239

Al Cuccinelli

954-717-0192

acuccinelli@callcenter.com

     

Interalia Communications

CC

1251

Nancy Spangrud

612-942-6088

nancy.spangrud@interalia.com

     

Interior Concepts Corp

CC

450

Christine Jacobs

800-968-3201

intcon@novagate.com

     

Intermec-Norand Mob

FSS

 

Becky Doyle

319-369-3894

doylerj@norand.com

     

InterVoice-Brite, Inc.

CC

939

Janet Buttimer

972-454-8329

janet_buttimer@intervoice.com

     

ISC

CC

 

David Koosis

212-477-8800

dkoosis@isc.com

Tom McFarland

 

tmcfarland@vector-comm.com

IT Support News

FSS

 

Alison Harris

207-846-0600

aharris@itsupportnews.com

     

ITC Learning Corporation

CC

654

 

703-713-3335

mczarnecki@itclearning.com

     

Itronix Corporation

FSS

 

Jody Bergum

509-742-1240

Bergum@Itronix.com

     

Jingle Phone Productions

CC

1166

Tim Walsh

630-574-8008

tim@jinglephone.com

     

Kana Communications

CC

1301

Melissa Cheng

650-566-2542

melissa@kana.com

     

Kaplan Professional/Call Center Learning

CC

1045

Ki Perry

212-974-2762

ki_perry@kaplan.com

     

Knowlagent

CC

1058

Matt McConnell

404-881-1411

mattm@knowdev.com

     

Language Line, LLC

CC

1057

Rebecca McMahon

831-648-5824

rmcmahan@languageline.com

     

LPA Software, Inc.

FSS

 

Robin Peters

716-248-9600

robinp@lpa.com

     

Lucent Technologies

CC

 

Michael Nicoles

908-582-3658

mnicoles@lucent.com

     

MCI WorldCom

CC

 

Greg Bosworth

913-339-4660

gregory.bosworth@wcom.com

     

MCK Communications

CC

534

Amy Gelpey

617-454-6100

amy_gelpey@mck.com

     

Melard Technologies

FSS

 

Melissa Student

914-273-4488

mstudent@melard.com

     

Melita International

CC

623

Tonya Bass

770-239-4472

tbass@melita.com

     

Metrix

FSS

 

Mark Schroeder

414-717-6687

marks@metrix.com

     

MicroAutomation, Inc.

CC

1055

David McCrabb

703-378-7000

dmccrabb@microaut.com

     

Mitel

CC

315

Irene Crosby

613-592-2122

irene_crosby@mitel.com

     

Mohr Partners, Inc.

CC

256

Jeff Lapinski

972-239-0394

mike@mohrpart.com

     

MRA Technologies

CC

 

Manny Armenta

972-422-0050

manny@mratech.com

     

Mustang Software, Inc.

CC

441

Bob Allman

661-873-2500

ballman@mustang.com

     

NEC America, Inc.

CC

306

Dana Adams

972-518-4408

dadams@cng.dl.nec.com

     

Netpark

CC

1342

Henry McClure

813-621-7575

tohenry@gte.net

     

New Mexico Business Qu

CC

 

John Connell

505-391-3251

johnco@swps.com

     

NICE Systems

CC

1027

Audrey Ple'

604-207-0600

audple@nice.com

     

Noble Systems

CC

456

Melanie Martin

404-851-1331

mmartin@noblesys.com

     

Nortel Networks

CC

607

Amanda Volarvich

408-565-2816

kathobri@nortelnetworks.com

     

Nuance Communications

CC

966

Aimee Mikolasik

650-847-7723

aimee@nuance.com

     

Octane Software

CC

257

Jennifer Heaton

650-295-6207

jheaton@octanesoftware.com

     

OdySoft

CC

357

Mary-Michelle Lajoie

450-646-4774

alwild@calabrio.com

     

OMD Corporation

FSS

 

Judy Rentschler

573-893-8930

jrentschler@omdcorp.com

     

On-Line Interpreters, Inc.

CC

1139

David S. Jenkins

800-307-1001

kwhipple@onlineinterpreters.com

     

PakNetX

CC

1145

Jennifer Trevor

603-890-6616

jtrevor@paknetx.com

     

Panasonic Per Comp

FSS

 

Jennifer Wolak

800-662-3537

jwolak@p2c2.com

     

PaylinX Corp.

CC

1320-3B

Holli Martin

314-692-0929

hmartin@paylinx.com

     

PC Service Source

FSS

 

Sarah Bailey

972-481-4240

sbailey@pcservice.com

     

Periphonics Corporation

CC

 

Barbara Schechter

516-468-9296

debra.sullivan@peri.com

     

Philips Speech Proces

CC

 

Kathy Fredrick

770-821-3307

katharine.frederick@psp-atl.be.philips.com

     

Pipkins, Inc.

CC

1032

Mimi Saxon

314-469-6106

owl@pipkins.com

     

Plantronics

CC

 

Lori Dediego

800-544-4660

lori.dediego@plantronics.com

     

Positive Software System

CC

 

Edward Mandel

972-380-8043

info@positivesolutions.com

     

PricewaterhouseCoopers

CC

967

Sarah Bergin

303-604-9015

sarah.bergin@us.pwcglobal.com

     

Pyderion Contact Techno

CC

428

Sonia Gasparini

514-344-4843

sgaspari@pyderion.com

     

Quintus Corporation

CC

 

Katherine Henkle

704-896-9702

katherine.henkle@quintus.com

     

Qwiz, Inc.

CC

1347

Melanie Singleton

770-650-8080

msingleton@qwiz.com

     

Racal Recorders

CC

549

Melanie Covington

703-709-7114

mcovington@racalusa.com

     

Response Design

CC

1260

Tom Tucker

609-398-3230

tomtucker@responsedesign.com

     

Rockwell Electronic Com

CC

406

Linda Cazan

630-227-7419

cazan@switch.rockwell.com

     

RTS Software

FSS

 

Judy Friedman

972-447-8379

judy.friedman@rtssoftware.com

     

ServicePlus

FSS

 

Leanne Damas

819-770-4000

ldamas@serviceware.ca

     

ServicePower

FSS

 

Adele Oliver

410-571-6333

a.oliver@servicepower.com

     

ServicePower

FSS

 

Michael Johnson

410-571-6333

a.oliver@servicepower.com

     

Servicesoft Technologies

CC

1320-5A

Sheri Moseley

508-653-4000

smoseley@servicesoft.com

     

Servigistics

FSS

 

Stephanie Williams

770-821-5368

swilliams@servigistics.com

     

Shepherd Systems

FSS

 

Loren Colvin

770-512-4080

lcolvin@shepherdsystems.com

     

Siebel Systems

FSS

 

Susanna Hyatt

650-295-5424

shyatt@siebel.com

     

Siebel Systems

CC

514

Susanna Hyatt

650-295-5424

shyatt@siebel.com

     

Siemens Info. & Comm

CC

842

Greg Ryan

408-492-6245

greg.p.ryan@icn.siemens.com

     

Simtrex Corp

CC

 

Tom Lynch

678-365-0011

tlynch@simtrex.com

     

Society of Telecom Cons

CC

667

Susan Kuttner

831-659-0110

stcsk@stcconsultants.org

     

Spanlink Communications

CC

734

Steve Peterson

612-971-2156

jacobsk@spanlink.com

     

Specialized Resources

CC

102

Christina Bentley

972-664-6665

cbentley@sritelecom.com

     

Spectrum Corporation

CC

433

Gary Liddell

713-944-6200

gary@specorp.com

     

SpeechWorks Internl

CC

 

Alison Buck

617-428-4444

alison.buck@speechworks.com

     

Sprint

CC

1100

Linda McKee

972-405-5112

linda.mckee@mail.sprint.com

     

Sprint PCS

FSS

 

Carrie Matulich

972-349-7108

cmatul01@sprintspectrum.com

     

Stinson Design Group/Carter Burgess

CC

439

Maria Munoz

713-223-3610

mmunoz@stinsondesign.com

     

Strategic Outsourcing Cor

CC

 

Kevin Leonard

972-437-2220

kevinl@stratsource.com

     

SYMON Communications

CC

632

Elaine Rossi

281-240-5555

erossi@symon.com

     

Synchrologic, Inc.

FSS

 

Ashley Parsons

770-754-5600

ashley.parsons@synchrologic.com

     

Syntellect, Inc.

CC

237

Tricia Lester

602-789-2804

charbour@syntellect.com

     

Systems Modeling

CC

965

Eric Brahney

412-741-3727

ebrahney@sm.com

     

Tapestry Integration Spec

CC

345

Michael Bitter

314-344-0066

michael@tapestry.com

     

TargetVision

CC

1151

Laurie Enos

716-248-0550

lenos@targetvision.com

     

Targus Information

CC

1120

Dennis Ainge

703-847-6200

dennisainge@targusinfo.com

     

TCS Management Group

CC

507

Karen A. Carrico

615-221-6846

karen_carrico@tcsmgmt.com

     

TEAC America

CC

 

Linda Stone

323-727-4872

lstone@teac.com

     

Teknekron Infoswitch

CC

627

Yvonne Powell

817-262-3120

ypowell@teknekron.com

     

Teknion Furniture Sys

CC

1125

Bernie Donaldson

312-321-1286

bdonaldson@tekus.com

     

TelAthena

CC

112

Ira Stoller

888-777-7565

istoller@telathena.com

     

Telecorp Products

CC

1715

Tillie Donner

248-960-1000

tdonner@telecorpproducts.com

     

TeleDirect International

CC

 

Sue Ellen Jacobs

480-585-6464

cvalentino@tdirect.com

     

Telephone Doctor

CC

1141

Donna Bryan

314-291-1012

teldoc@aol.com

     

Teloquent

CC

914

Steve Guthrie

978-671-5211

sguthrie@teloquent.com

     

Teltone

CC

1154

Karen Hansen

425-487-1515

khansen@teltone.com

     

Texas Digital Systems

CC

1053

Cindy Hurt

409-693-9378

churt@txdigital.com

     

Transcat

FSS

 

Robert Dunn

716-352-9460

bdunn@transcat.com

     

US West

CC

252

Pat Ulibarri

303-965-3922

ptuliba@uswest.com

     

Vantive

CC

1223

Gina Martinez

408-982-5700

gina_martinez@vantive.com

     

Vantive

FSS

 

Gina Martinez

408-982-5700

gina_martinez@vantive.com

     

Vast Wireless Solut

FSS

 

Ross Beaton

972-801-8254

ross_beaton@vast.com

     

WalkAbout Computers

FSS

 

Gina Yeoman

614-899-6119

ggyeoman2@aol.com

     

WebCall Synergy

CC

 

Jeong Kwangsoo

822-885-6771

ozzie@webcall.co.kr

     

WebLine Communications

CC

333

Lenore Files

781-852-2119

sales@webline.com

     

Wenn/ Soft LLC

FSS

 

Cheryl Lilek Pabich

414-821-4100

clilek@wennsoft.com

     

WhiteCap Development

CC

 

Carol Wennerstrand

978-974-0800

cwennerstrand@whitecap.com

     

Witness Systems

CC

447

Jennifer King

770-754-1959

jking@witsys.com

     

Zamba

FSS

343

Hjalmer Danielson

925-467-0314

hdanielson@gozamba.com

     

 

 

 

 

 

BusinessWire | Internet Wire | Luce | MDS | Press Access | TSNN | Virtual Press Office